SupportLogic Partners with AccuKnox to Deploy Zero Trust CNAPP Security

Zero Trust CNAPP, Code to Cognition^TM security platform, will deliver comprehensive multi-cloud security to protect Virtual Machine and Kubernetes assets.

Menlo Park, CA – July 9, 2025 – AccuKnox, Inc., the Zero Trust Cloud-Native Application Protection Platform (CNAPP) leader, today announced that SupportLogic – a pioneer in Support Experience (SX) management – has deployed AccuKnox’s comprehensive cloud security platform, delivering immediate operational improvements and enhanced security posture across their multi-cloud infrastructure.

Transformative Results in 90 Days

SupportLogic’s deployment of AccuKnox’s Code to Cognition™ security platform delivered measurable business impact:

• Over 50% reduction in security engineering overhead through automated findings and ticketing lifecycle
• Zero Alert fatigue with intelligent suppression of false positives across multi-cloud environments
• 100% Compliance visibility against CIS, SOC2 Type II, NIST, MITRE, and PCI standards
• Seamless DevSecOps integration with the existing Azure DevOps pipeline without workflow disruption

Why SupportLogic Chose AccuKnox Over Market Leaders

After conducting an extensive proof-of-concept evaluation with multiple vendors, SupportLogic selected AccuKnox based on three critical differentiators:

1. Unified Multi Cloud Security Architecture

AccuKnox provided comprehensive coverage across AWS, Azure, and on-premises infrastructure with a single platform, eliminating the need for multiple point solutions that create security gaps.

2. Advanced Toxic Combinations Detection

Unlike traditional CNAPP solutions that focus on individual misconfigurations, AccuKnox’s AI-powered platform identifies dangerous combinations of security weaknesses that create exploitable attack paths.

3. True DevSecOps Integration

Native integration with Azure DevOps enabled SupportLogic to embed Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Infrastructure as Code (IaC) security directly into their CI/CD pipeline without slowing development velocity.

Addressing Critical CNAPP Market Challenges

The deployment addresses key challenges identified in Gartner’s 2024 findings, which emphasized that security leaders must adopt CNAPP offerings to safeguard cloud-native applications and counter growing attack surfaces. According to Gartner, enterprises without unified CNAPP solutions “lack extensive visibility into the cloud attack surface and consequently fail to achieve their desired zero-trust goals.”

SupportLogic’s implementation specifically targeted:

• Cloud Security Posture Management (CSPM) across multi-cloud environments
• Kubernetes Security Posture Management (KSPM) for container workloads
• Cloud Workload Protection Platform (CWPP) capabilities for runtime threat detection
• Risk-Based Vulnerability Management (RBVM) with continuous threat exposure management

Industry Recognition and Validation

“The 45% reduction in engineering overhead alone justified our investment, but AccuKnox delivered far beyond cost savings,” said Tyler Pinckard, Head of Security and Data Privacy Officer (DPO) at SupportLogic. “Their platform eliminated the alert fatigue that was burning out our security team while giving us the multi-cloud visibility we desperately needed. The toxic combinations detection has already caught threats our previous platform missed entirely.”

Pinckard added, “As we evaluated best-in-class vendors, AccuKnox stood out for their comprehensive features, ease of deployment, and automated alert suppression. Their strong roadmap in API Security and AI/LLM Security made them the clear choice for our integrated AppSec/CloudSec strategy.”

“SupportLogic represents exactly the type of forward-thinking Silicon Valley leader we’re proud to partner with,” said Nat Natraj, Co-founder and CEO of AccuKnox. “Their commitment to zero-trust security and operational excellence aligns perfectly with our mission to make enterprise cloud security both comprehensive and manageable. This partnership validates our approach of delivering measurable business outcomes, not just security checkboxes.”

About Zero Trust CNAPP Technology

AccuKnox’s Zero Trust CNAPP platform provides comprehensive security for cloud-native applications by integrating:

• Runtime Protection: Real-time threat detection and response for containerized workloads
• Infrastructure Security: Continuous compliance monitoring and misconfiguration management
• Supply Chain Security: End-to-end software supply chain protection from code to production
• API Security: Comprehensive API discovery, testing, and runtime protection
• AI/LLM Security: Specialized protection for artificial intelligence and large language model deployments

The platform supports multi-cloud environments, including AWS, Azure, Google Cloud, and on-premises infrastructure, with specialized capabilities for Kubernetes orchestration and virtual machine security.

About AccuKnox

AccuKnox provides a Zero Trust CNAPP Security platform that secures Public Clouds, Private Clouds, Edge/IoT & 5G assets. Founded in partnership with SRI International (previously Stanford Research Institute), AccuKnox holds seminal patents on different aspects of Zero Trust security. The company is funded by leading security investors, including National Grid Partners, MDSV, Avanta Venture Partners, Dolby Family Ventures, DreamIT Ventures, 5G Open Innovation Lab, and Seedop. Learn more at https://accuknox.com/

About SupportLogic

SupportLogic is the leader in Support Experience (SX) management, helping companies transform support into a strategic advantage. Powered by predictive, generative, and agentic AI, SupportLogic extracts sentiment signals from structured and unstructured data to deliver real-time insights, intelligent recommendations, and automated workflows. Global enterprises like Salesforce, Qlik, Nutanix, Rubrik, and Snowflake trust SupportLogic to prevent escalations, reduce costs, and elevate customer experience. Learn more at supportlogic.com.

Looking to evaluate CNAPP? Look no further; schedule a 15-minute demo with us.

Media Contact:
Syed Hadi, Product Marketing Manager
AccuKnox, Inc.
[email protected]